Guide a client’s Vision & Strategy from concept to fully realizing positive impacts on shareholder value.
Our suite of Business Strategy Service offerings is designed to guide a client’s investments through every phase from concept to fully realizing positive impacts on shareholder value. Our services begins with helping to create an ambitious vision focused on achieving measurable business and customer satisfaction improvements, and aligning key executives and senior management from across the entire organization to this shared vision.
Business Strategy Service offerings include:
Identify and address inefficiencies resulting in revenue & cost leakages across marketing, sales and service & parts management functions.
We assist clients through other process enablement models to drive improvements within their Marketing, Sales and Service organizations, and in a manner that benefits the entire organization, and not optimize one process to the detriment of another. We can assist organizations in identifying process improvements within a matter of days though our proven accelerators and experiences facilitators.
Process Enablement services include:
Full-service, turn-key SAP CRM solutions, both on Premise and Cloud for Customer (C4C) with unique experience in Customer- and Field Service.
Our team brings deep experience in a wide range of SAP products, with unique experience in SAP CRM and ECC Service Management.
From individual specialist skills to full-service, turn-key SAP CRM solutions, we can assist your CRM, ECC and HANA initiatives. We bring our extensive, Big 5 consulting experience to our customers, ranging from emerging mid-market companies to large enterprises.
We also assist our mid-market clients with the roll-out of SAP-All-in-One and SAP Business One ERP solutions.
Our SAP CRM Consulting services include:
Assist clients with selecting and deploying leading Cloud technologies including Servicemax, Entomo, Marketo and C4C .
As a part of enabling value for our clients through the use of leading technologies, our team at Accrete Solutions brings implementation experience from a number of best in class Cloud solution providers.
Assist customers with Service & Support Strategies towards sustainable excellence in its Customer Service and Field Service organizations.
We utilize a proven leadership and management process for Service Strategy development and sustainable deployment in companies with cultures of high expectations. The process includes:
We work with our clients to answer complex business questions such as:
Roadmaps and Transformation Initiatives that drive Improvement Priorities, Metrics/KPI's and jumpstart results .
We utilize a proven leadership and management process for We partner with customers of all sizes and across a range of industries to transform their customer-facing organizations and increase the impact on margins, growth, and market differentiation.
We offer a proven Business and Process Transformation models, helping customers to focus on high value, low investment opportunities that often help fund the larger, more complex initiatives.
As a Servicemax implementation partner, our experience in transforming service organizations and delivering business-impacting results on the Servicemax platform differentiate us from pure technology partners.
Accrete Solutions leverages its deep experience with customer field service and support to assist clients to evaluate, deploy and successfully use Servicemax. As a Servicemax implementation partner, our experience in transforming service organizations and delivering business-impact focused results differentiate us from pure-play technology partners.
ServiceMax is a complete field service solution helping companies of all sizes manage contracts, scheduling, service delivery and parts management, while also providing solutions for social, portals, and analytics.
Our Servicemax Consulting services include:
We assist customers with selecting the right mobile platform, and building and deploying personalized solutions.
We assist customers through the process of determining a mobility vision, selecting the right solutions, and building and deploying their solutions.
Selecting the "right" mobility platform can be a daunting challenge. Deciding where to start and how to proceed is a significant challenge for many organizations, as mistakes can be very costly. Our Mobility Enablement initiative helps customers through this process, from determining an enterprise mobility strategy to selecting the platform, deciding the deployment sequence, scoping & mobilizing projects to implementing solutions, whether package-based or custom built.
Our Mobility Enablement services include: